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RIVERSTONE PROPERTY SERVICES
MAINTENANCE REQUEST
URGENT MAINTENACE
Call us immediately if you have any urgent maintenance where it poses a risk to the tenant's health or safety, or the property itself 0221546558.
For example:
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A burst hot / cold water pipe
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A gas leak
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A dangerous electrical fault
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Serious flood damage
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Fire damage
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Any fault or damage that makes the rented property unsafe
NON URGENT MAINTENACE
It is our policy that all non-urgent maintenance requests MUST be submitted online. We ask that you submit maintenance requests online to avoid confusion and to ensure that we have a clear record of your request.
When making a request, be as specific as possible about the problem.
For life threatening emergencies please call 111.
Please refer to the 'Troubleshooting Issues' section within the 'Tenant' area of this website to help you resolve an issue you might have.
Click the below button to lodge a maintenance request if you are unable to resolve the issue yourself.
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